Delivery policy

After your purchase is complete, we will organise for your order to be dispatched as soon as possible. You will receive order confirmation and shipment notification when we ship your products. Our rates are AU Post rates.

Delivery OptionDelivery TimePostage
Australian metropolitan areas2-3 Business DaysFrom $12
Australian rural areasUp to 5 Business DaysFrom $12

IMPORTANT INFORMATION

  • For orders made on weekends and public holidays, please allow an extra 2-3 days for dispatch.
  • We start processing and packing your order as speedily as possible after you click ‘Place Order’. This helps us to send your goods quickly but this also means that we’re unable to make changes to your order, including delivery address.
  • The courier may require a signature upon receipt of delivery.
  • We allow to pickup at our location at 3/32 North Parade, Campsie, NSW 2194.
  • If you are not available at your nominated delivery address, the courier drops off your order at the nearest Australia Post for pick up. The courier will leave a note in your mail box to let you know you have missed a delivery and where it can be picked up. This applies to standard Australian deliveries.
  • Delivery charges are non-refundable unless the order contained faulty items.
  • Austamin Pty Ltd is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn’t available or we are unable to fulfill your order.

INTERNATIONAL DELIVERY INFORMATION

  • Austamin Pty Ltd only ship within Australia.